Ecommerce case study

3.4× return on ad spend, in two quarters

Go Swag. How we took paid acquisition onto one team and turned a flat return around.

Why it mattersA 1.6× blended return usually means you throttle spend. Getting to 3.4× on a flat budget is what let them scale instead of pull back.

The resultsEcommerce
ROAS1.6× to 3.4× blended
CACDown 31%
Email9% to 24% of revenue
Repeat rate22% to 29%
Payback71 to 44 days
The situation

Where they started.

Go Swag was running paid across two agencies and a recent in-house hire when we plugged in. Nobody owned the whole picture, the tracking didn't agree with itself, and blended return had been flat for three quarters while spend kept creeping up. The goal: one team, one set of numbers, and a return that justified scaling instead of throttling.

What we ran

What we did about it.

The 30-Day Plug-In audit found three versions of the truth, with each platform claiming credit for the same sales. The plan consolidated Meta and Google under one team, rebuilt tracking so every spend decision used one set of numbers, and put email to work carrying revenue that paid had been getting charged for. It is the kind of work we run for ecommerce brands.

01Took paid acquisition onto one team, with Meta and Google run together
02Rebuilt tracking so every spend decision used one set of numbers
03Reworked the email flows to carry more of the revenue
04Cut the campaigns that looked busy but never paid back
KilledBranded-search overspend that claimed credit for sales it didn't create.
Day 1Plug-In: audit, access, baseline
Day 30One team, one set of numbers
WeeklyCadence: working session, Friday update
Day 90Rebuild: busywork campaigns killed

Blended ROAS went from 1.6× to 3.4× in two quarters on a flat budget. CAC fell 31%, email grew from 9% to 24% of revenue, and payback tightened from 71 to 44 days. The numbers that turned "should we cut spend?" into "where do we scale next?"

From the founder

“The first month I just wanted to see them not make it worse. A quarter in we were up, and I stopped opening the ad account at midnight.”

Founder, Go Swag

Every engagement is different; results shown are not a guarantee. How we present results

More of the work: Manako Labs and Kubera Health

Want results like this?

Curious what your own funnel could do? Book a free analysis, or see more of the work.